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Case Studies

Here you can read some case studies in which I have participated in recent years.

Take a look!

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01

Jam project about the relationship with our neighbors. How could we generate spaces for citizen participation/contribution (neighborhood)?

02

How might we map all the end-to-end process TO-BE, and redesign the actual services to deliver a good experience to future volunteers?​

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03

Research and design of functionality of tours for ServiceNow platform use and understanding for daily tickets (back-office platform)

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