Service Designer and Consultant
Jardín Común - GOVJAM
Challenge: How might we generate spaces for citizen participation/contribution in the neighborhood?
Year: 2020
Monterrey Service Jam Challenge
Teamwork: 5 people multidisciplinary team
Challenge:
As part of the Monterrey Service Government Jam, the challenge was given as a surprise and was:
super-local-empathetic-mega-multi-solo
Process:
Within the 3 day process, we applied different methods as:
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Interviews
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Affinity mapping
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Empathy map
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Storyboard
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Value proposition map
We started by understanding the challenge by generating a brainstorm of our perception of the concepts given at the beginning, which results in Community in a single street.
Insights / Based on interviews and polls:
We get some key facts:
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Lack of community in the neighborhood,
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Bad quality of communication between neighbors,
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They wish they had common areas and activities as a point of coexistence,
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The mobility is also a pain point in the zone,
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There has been a transformation of confinement communication,
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Self-sustainability
And started the HWM and Brainstorm session:
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How could we identify how each neighbor can help us and how we can help?
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How could we recover lost spaces in the neighborhood community?
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How could we organize casual activities that increase or encourage communication?
Illustration made by Mario Gutierrez (team member)
Solution:
"Jardín Común" or "Common Garden", generates moments of collaboration between neighbors, having a transgenerational impact, creating opportunities to meet and learn from each other, in addition to finding and strengthening their sense of belonging. Through collective efforts that revolve around a conversation wall and a community garden. Generating community and fighting indifference and apathy.
