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Service Designer and Consultant
Work
Projects I put my heart, brain, and hands into.
Categories: Service Design, Research, Strategic Foresight, Product Design.
Take a look!
Understanding the current user experience (internal clients) in Colombia with IT and improving the experience
Understanding merchant pains when contacting support and managing strategies for improvement of the experience
Understanding partners and creating strategies for fairness between big and small restaurants
Understanding the market to create an innovative strategy to achieve greater profitability as an insurance company
Understanding the E2E process of mobile service delivery and creating improvements for a better experience
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